Planet Lincoln Salesperson of the Month: Anthony Moore

Sept. 2017 Salesperson of the Month: Anthony Moore

Each month Planet Lincoln in Spring, Texas recognizes an outstanding salesperson of the month. For September, congratulations goes out to Anthony Moore.

This marks the tenth month that he has achieved this honor! Mr. Moore has been employed with Planet Lincoln for three years as of last July. His accomplishment proves that through hard work and dedication you can achieve success.

Mr. Moore was born and raised in St. Louis, Missouri and moved to Texas to attend college. He completed his Bachelor’s Degree at Texas Southern University. He currently lives in Spring with his beautiful bride of eight years. They have five children. When Mr. Moore is not helping customers with their automotive needs, he enjoys spending his free time with family.

Congratulations again to Mr. Moore on this great accomplishment. The Planet family  appreciates the hard work he puts in daily to help enhance the Planet Lincoln team, as well as our customers buying experience!

To learn more about Planet Lincoln, we invite you to take the short drive on I-45 to the Loretta exit or visit online anytime at www.PlanetLincoln.com.

Experience the Lincoln Way

At Randall Reed’s Planet Lincoln in Spring, Texas, we are helping change the definition of luxury. The word luxury was once about status and objects. However, it is now become more about experiencing life on your own terms. Today’s ultimate luxury is time. Our customers seek to spend their time on beautiful, emotionally engaging experiences. Lincoln is setting its brand apart by introducing thoughtful, time-saving luxury experiences alongside every new vehicle.

These experiences, part of what is being called “The Lincoln Way,” are a suite of enhanced client services focused on customization and time-savings. Enhanced client experiences are a critical element for Lincoln growth and The Lincoln Way builds off the company’s success in China, where the idea originated.

The Lincoln Way is expressed through personalized programs like our standard national Pickup and Delivery service, as well as the Lincoln Experience Centers.

Lincoln Experience Centers
Located at Fashion Island in Newport Beach, California, and at The Star in Frisco, Texas, the corporate headquarters and practice facility for the Dallas Cowboys, the Lincoln Experience Centers offer those who are new to Lincoln the opportunity to learn more about the brand in a luxurious, convenient location, near where they already shop and dine.

Guests are able to explore the design inspiration of the different Lincoln vehicles, customize their perfect vehicle and take it for a test drive – around the block or for the weekend – or simply sit back and enjoy the Lincoln connectivity lounge. Should they be interested in purchasing a vehicle, a host at the center will connect them with the dealer who is most convenient for them.

Pickup and Delivery
Lincoln’s standard national Pickup and Delivery service respects what Lincoln clients value most: their time. The valet service picks up a client’s vehicle for any service need, at any location, provides the client with a complimentary loaner vehicle, and return it in the same manner. The client can book and track the progress of the service via the Lincoln Way app.

Lincoln is the only luxury automaker to provide standard Pickup and Delivery service as part of the vehicle’s warranty.
Pilot Programs
National standard Pickup and Delivery has been so successful, it has spawned additional pilots for Lincoln:

At-Home Test Drive, piloting in Houston and Dallas. Prospective clients can schedule a test drive online, have the vehicle brought to their home, and experience effortless luxury with unmatched convenience
Chauffeur Service, piloting in San Diego and Miami. This provides clients with a carefully screened driver when needed – allowing them to enjoy being a passenger from the safety and comfort of their own vehicle. The chauffeur can assist with other errands while clients attend to their engagements.

To experience The Lincoln Way today, we invite you to visit Planet Lincoln on I-45 off the Loretta exit in Spring (serving The Woodland, Aldine, Cypress, Conroe, greater Houston)
or contact us online anytime at www.PlanetSpring.com.

Lincoln Navigator has “Longer” List of Reasons to Buy

It’s June 21st… and Planet Lincoln on I-45 in Spring, Texas is celebrating the first day of summer. It’s the longest day of the year and an ideal time to debut the extended-length Navigator, Lincoln’s longest, most luxurious and spacious SUV.

This 2018 Navigator is nearly a foot longer than the regular model and features increased cargo capacity*and a newly designed below-the-floor storage area behind the third row. In addition, the second-row SUV door is larger, which allows for easier entry and exit access.

This longer luxury SUV is the definitive summer (or anytime) vehicle for getaways with family and friends – everyone travels in comfort and nothing is left behind. Both versions of the new Navigator go on sale this fall.

The longer Navigator provides best-in-class cargo volume behind the second-row seats. Also, the extra 15 cubic feet of storage behind the third row means while every passenger enjoys a comfortable ride, bags still fit and bulky cargo isn’t a hassle.

The roomier Lincoln Navigator comes standard with Lincoln’s signature personalized customer service, including Pickup and Delivery.

With the service, a Lincoln Service Valet picks up a client’s vehicle for any service need, at any location, provides the client with a complimentary Lincoln loaner vehicle, and returns the freshly washed vehicle to the client once service is complete.

Lincoln Black Label: Destination

With this new extended-length Navigator, Lincoln is unveiling Destination. It is a new Black Label interior theme that celebrates the love and art of travel.

Destination takes its inspiration from items such as vintage luggage and hearkens back to a time when travel was rich with excitement and intrigue. Mahogany Red Venetian leather with an intricate diamond weave on the seats is complemented by khaya wood laser-etched appliqués that lightly echo the pattern.

“There’s so much fine detailing throughout this interior,” said David Woodhouse, Lincoln design director. “While it’s monochromatic, it is rich, warm and inviting through the use of color and textures. The look is truly indulgent and luxurious.”

Navigator comes in two other Lincoln Black Label interior themes, as well – Chalet and Yacht Club.

Popularity Grows

Lincoln Black Label offers the ultimate expression of Lincoln style and substance, providing clients personal service and a host of exclusive membership privileges. These range from premium service coverage to personalized vehicle shopping with dedicated personnel at home, in the showroom or online.

Every Lincoln Black Label Navigator comes standard with the best Lincoln has to offer in features and technology, including its award-winning Perfect Position Seats and Pre-Collision Assist with Pedestrian Detection. This system uses advanced radar and cameras to provide a collision warning to the driver. If the driver does not respond in time, it can automatically apply vehicle brakes. The system is designed to reduce the severity of and, in some cases, eliminate frontal collisions, including those involving pedestrians.

Lincoln Black Label continues to grow in popularity, according to Doug Hange, Lincoln Black Label brand and operations manager. “It’s our ultimate expression of design and personal service,” he said. “It offers an upgraded vehicle that’s appealing to many clients. And the member privileges open up a whole level of options.”

Lincoln Black Label members receive lifetime complimentary car washes, a complimentary culinary experience – with enhancements such as a champagne or wine toast, appetizers and a personalized menu. Membership allows them to qualify for the Avis® President’s Club – an exclusive, invitation-only program. Perks of the club include complimentary rentals in select locations and premiere savings.

When you’re ready to learn more about the luxury of Lincoln and take a longer test drive in a longer Lincoln Navigator or other model, visit www.PlanetLincoln.com.

Lincoln Provide Pickup, Delivery for Service Customers*

2017 Lincoln Continenta

2017 Lincoln Continenta

Lincoln adds the luxury segment’s only standard Pickup and Delivery Service across all 2017 nameplates starting with the all-new Lincoln Continental. The exclusive standard service builds on the brand’s commitment to providing a human, warm and personal experience.

Planet Lincoln‘s Service Valet will pick up a client’s vehicle at an agreed location and provide a complimentary Lincoln loaner vehicle. The valet will then transport the vehicle for service. Once complete, clients can arrange for their washed and serviced vehicle to be returned to them at the location of their choice.

Click to watch a short video to learn more2017 Lincoln Continental

“Lincoln Pickup and Delivery service revolves around complementing our luxury vehicles with outstanding luxury experiences,” says Andrew Frick, Lincoln North American director of sales and services. “This kind of Quiet Luxury provides an exclusive and personally crafted service experience that enhances their lifestyle and saves them what is a true luxury item – their time.”

Lincoln has been piloting this program with a select group of dealers since May 2015 with overwhelming results:

  • 98 percent of clients indicate they would be more likely to receive service from that Lincoln dealer in the future
  • 98 percent would recommend Lincoln and the service to a friend
  • 93 percent are likely to purchase another Lincoln vehicle

 

“No matter what Lincoln vehicle clients have from our portfolio, they have the peace of mind of getting that vehicle to and from service at a location of their choice, with a complimentary Lincoln loaner in order to maintain their busy schedules. When nearly 100 percent of clients receiving this service say they would recommend Lincoln to a friend, it clearly indicates positive momentum for the brand and our dealers,” adds Frick.

This exclusive Pickup and Delivery marks another milestone in Lincoln Motor Company commitment to merge great products, an outstanding experience and impeccable service – part of its original 2012 business plan. Since Lincoln began this journey, it has delivered four all-new products in four years, established a dealer network in China, built brand awareness, and increased volume for the brand and Lincoln products.

As part of Lincoln’s ongoing client experience efforts, these successful programs have already been implemented:

  • Lincoln Concierge: A trusted personal advisor – like the most attuned hotel concierge – assists clients 24/7 online at www.lincoln.com. While other luxury brands offer similar services, only Lincoln provides clients with an opportunity for video chat with a live person.
  • Black Label: Started in 2015, the number of participating dealers has increased to more than 90 committed locations. Black Label provides personalized shopping with dedicated personnel in the showroom, online, or in locations convenient to clients. Specially trained Black Label experience liaisons meet prospective clients at their home, office, or anywhere within 30 miles of the showroom to begin the experience. Acting as a personal shopping assistant, the liaison helps clients identify their ideal vehicle by sharing paint and wood trim samples, as well as material swatches. Lincoln Black Label owners enjoy special privileges – ranging from extended premium service and maintenance coverage on wear items to Culinary Collection membership that provides access to a curated list of restaurants from coast to coast.
  • Date Night: This extended test drive allows qualified buyers the chance to experience a Lincoln vehicle for up to 48 hours. In 2015, Date Night resulted in more than 11,000 sessions at select dealers, prompting nearly an 11 percent increase in Lincoln purchases. The program attracted nearly 70 percent of clients who had been with other luxury nameplates.
  • Lincoln Institute: Training for key client-facing individuals is provided through Lincoln Institute. The program, which combines all of the brand’s training efforts under one umbrella, has been expanded to include all Lincoln dealers. Lincoln Institute includes not only hospitality training, but an all-new series of workshops that provide participants with tools to help local teams develop and execute processes consistently for luxury clients.

Pickup and Delivery is an important milestone in Lincoln’s commitment to providing personal client services to match its unique luxury products, coming at the perfect time as Lincoln prepares to launch the much-anticipated 2017 Lincoln Continental.

The all-new Lincoln Continental returns as the brand flagship this fall, offering first-class travel for clients in America and China through warm, human touches and a contemporary design. The full-size sedan is designed to appeal to culturally progressive clients who define luxury on their own terms – craving superior quality, craftsmanship and safety.

“Quiet Luxury is Lincoln’s unique approach to ensure impeccable service is consistent with our outstanding products for the ultimate client experience,” says Frick.

To learn more about Planet Lincoln in Spring, Texas on I-45 (serving Houston, The Woodlands, Conroe, Aldine) and how we can assist with all of your automotive needs, please visit www.PlanetLincoln.com.

Note: Service is available for retail and warranty repairs. Mileage limitations may apply. See your dealer for details. Lincoln reserves the right to change program at any time without obligation.

Planet Lincoln Unveils 2017 Lincoln Continental, 2017 Lincoln MKZ

2017 lincoln continental 2017 mkz premiereRandall Reed’s Planet Lincoln in Spring is hosting an exclusive, private showing of the all-new 2017 Lincoln Continental and 2017 Lincoln MKZ. The highly anticipated unveiling will take place at Planet Lincoln located at 20403 I-45 North on Tuesday, April 26th, 2016, from 12:00 to 6:00 p.m.

“We are so excited for the return of Lincoln’s flagship vehicle, the Lincoln Continental,” said Randall Reed, owner of Planet Lincoln. “This vehicle offers a powerful, yet quiet elegance that is going to appeal to drivers who want quality, craftsmanship, performance and safety.”

 

2017 Lincoln Continental Unveiling

Available this fall with pre-orders being taken now, the   Lincoln Continental offers first-class travel with warm, human touches and a contemporary design. “The Continental name has long been associated with the ultimate in Lincoln beauty and luxury,” said Kumar Galhotra, president of Lincoln. “With the all-new model, we are focusing on creating more human, personally tailored experiences for our clients – providing what we call quiet luxury.”

For those seeking the highest level of Lincoln luxury, three Lincoln Black Label designer themes are available: Chalet, Thoroughbred and Continental-exclusive Rhapsody.

Inside, opulent materials include leather seating, leather-wrapped console and instrument panel, unique stitching, genuine wood or aluminum appliqués.

All models feature new design details. Stitching on the seats is specified at six to seven stitches per inch for a couture-like appearance, and the slats of the center console door are laser-cut to maximize consistency of the grain pattern.

 

Presenting 2017 Lincoln MKZ

“Planet’s event will also feature the redesigned MKZ,” said John Dvorak, general manager of Planet Lincoln. “Our customers have really been looking forward to seeing the new MKZ, from its new expansive interior to its sophisticated technology.”

The newly designed Lincoln MKZ focuses on areas most desired by today’s luxury midsize sedan customer – quality, performance and style.

The Lincoln Experience is brought to life through the available Lincoln-exclusive 3.0-liter GTDI V6 engine, as well as intangible elements like the quiet cabin provided by the Active Noise Control system.

There are many features that make the Lincoln MKZ a haven of refined comfort, including: curated spaces for storage, three available Lincoln Black Label interior options with exclusive, personal in-home design consultation, available fully retractable panoramic glass roof, and concert-quality Revel® audio.

Planet Lincoln is located at 20403 I-45, Spring, TX 77388. Planet Lincoln sells New Lincolns, Certified Pre-Owned Lincolns, Pre-Owned Vehicles and offers onsite Parts, Service and Collision Departments. The Lincoln dealership is known for its quality service, selection and dedication to customer satisfaction. Planet Lincoln is a strong proponent of community. They sponsor many local schools, charities and non-profit organizations. To learn more, visit www.PlanetLincoln.com.

Planet Celebrate Employee Milestones

At Planet, we enjoy taking time each month to celebrate the milestones of our wonderful team member. This month, we celebrated employees with anniversaries and birthdays in March.

Shawn Burns, Planet’s General Manager/Operating Partner, also recognized our Employee of Month for March. A big congratulations to Lauren Forgie!  She has been with Planet for many years and truly cares about our customers.

planet ford houston

Left, Kelly Witt with Shawn Burns, GM/OP. Right, Lauren Forgie with Mr. Burns

Also, congratulations goes out to Kathleen O’donnell for 10 years and Kelly Witt for 9 years of service.  Each employee received a fun, free spin and chance to win some extra cash by taking a turn at the Planet Money Wheel.  Thank you to all of our employees for your hard work daily to help make Planet Ford the best dealership around!

 

Birthdays
Ryan Allen
Glen Anderson
Thayne Badgett
Eddie Benavides
Elvin Carrera
Lindsey Crozier
Juan Cruz
Sean Currie
Devin Duoto
Alfredo Gonzalez
Sheila Gressett-Mcnatt
Brandon Harrison
Anibal Hernandez
Patrick Huygen
Rene Lopez-Reyes
Agustin Macias
Ted Matthews
Damon Moore
Marco Moreno
Sherry Nassif
Austin Negrin
Israel Perez
Jason Shultis
Rheanna Smith
William Summitt
Justice Taylor
Enrique Villafranco
Charles Walker
Loyal Walston
Kelly Witt
Bryan Witt

Anniversaries
Kathleen O’donnell, 10 years
Kelly Witt, 9 years
Brad Stapp, 7 years
Agustin Macias, 7 years
Brian Sprouse, 7 years
Cheston Krider, 6 years
Joseph Tazioli, 4 years
John Dvorak, 3 years
Danny Tran, 2 years
Otelia Burkhalter, 2 years
Luis Gonzalez, 2 years
Nazaret Cruz, 1 year

Planet Lincoln Supports Tournament for WMOM

golf tournament the woodlandsRandall Reed’s Planet Lincoln proudly sponsored The Woodlands Mothers of Multiples 10th Annual Golf Tournament.

The Woodlands Mothers of Multiples is a non-profit, non-political, and non-discriminatory organization. The group provides mothers of multiple birth children the opportunity of meeting with others who share their interests, and through planned programs assist each other by offering help, encouragement, suggestions, and ideas whenever possible.

WMOM was founded in 1995 with about 15 charter members. They are the local chapter of The Multiples of America and the Texas Mothers of Multiples (TMOM). Our membership now consists of approximately 190 families who live in the Harris, Walker, and Montgomery Counties. Areas include The Woodlands, Houston, Cleveland, Conroe, Magnolia, Montgomery, New Waverly, Spring, Tomball, Humble, Cypress, Huntsville, Atascocita, and Willis.

These mothers are dedicated to building a support network to aid the parents of multiple birth children in meeting the unique challenges and joys of parenting twins, triplets, and more.

Planet Lincoln in Spring on I-45 enjoys supporting our community. To learn more about our Houston-area dealership, please visit www.PlanetLincoln.com.

Planet Lincoln Supports Best Buddies Friendship Walk

best buddies walk feb 265 2016 image002Randall Reed’s Planet Lincoln in Spring, Texas (serving Houston, The Woodlands, Conroe, Aldine) is excited to be a sponsor of the upcoming Best Buddies Texas Friendship Walk!

Best Buddies Texas Friendship Walk is taking place 8 a.m. Saturday, April 9th, at Lynn Eusan Park on the University of Houston campus. This year, Houston will also be adding a 5K Friendship Run to the Annual 1K Friendship Walk.

Last year, the Houston fun walk was named as a National Pacesetter by Best Buddies International and finished in the Top 10. Six teams from Houston’s event were recognized as National Pacesetters and finished in the Top 20 of ALL walk-teams across the United States.

Planet Lincoln congratulates all the hard walkers. Because of them, Best Buddies Texas raised over $75,000 and welcomed over 800 walkers. It was a great event in spite of the slight sprinkle of rain!

We look forward to another great event this April (and hopefully with less showers)! For registration information and event details, visit www.bestbuddiestexas.org/hwalk. To learn more about Planet Lincoln, please visit www.PlantLincoln.com.

Planet Lincoln January Salesperson of the Month

Alex Gutierrez, Salesperson of the Month

Alex Gutierrez, Salesperson of the Month

Randall Reed’s Planet Lincoln in Spring (SB I-45) has such an incredible team, we love to brag about them from time to time.  This month, we would like to congratulate Alex Gutierrez, the Planet Lincoln’s Salesperson of the Month for January 2016.

This marks the first month that Mr. Gutierrez has achieved this honor!  He is celebrating his third-year with Planet Lincoln.

Mr. Gutierrez has lived in the great state of Texas for over two decades and made the Montgomery his home a few years ago. When isn’t working hard to help our customers, he enjoys spending time with his wife going to movies and trying new restaurants in the Houston area.

Congratulations, Mr. Gutierrez for this great accomplishment. Planet Lincoln appreciate the hard work you puts in daily to help enhance the Planet Lincoln team, as well as our customers buying experience!

Planet Lincoln Driven to Give During the Holidays

the woodlands jingle bell rock and runPlanet Lincoln in Spring (serving Houston, The Woodlands, Conroe, Cypress and Aldine) and the Randall Reed family believe it is crucial to give back to the wonderful community that we lucky to be a part of.

Saturday, December 12th from 9:30 a.m. to 11:30 a.m., Planet Lincoln will be hosting a Driven To Give Event on  at Northshore Park in The Woodlands to help raise money for the Arthritis Foundation. It will take place during The Woodlands Jingle Bell Rock & Run.

Lincoln will be donating $20 to the Arthritis Foundation for every eligible test drive*. We invite you to join us and help give back to the community and this wonderful organization.

Click to learn more about the Arthritis Foundation. To learn more about Planet Lincoln on I-45 in Spring, visit www.PlanetLincoln.com.